Greetings from People Prime Worldwide Pvt.Ltd !!
Voice and Accent- Primarily Hindi Language.
Soft Skills Training.
Call, Email & Chat Audits & Feedback to gauge the performance of the associates.
Coordinate with the stakeholders regarding the performance/improvement of agents that have been coached.
Conduct communication screening for recruitment.
Refresher training based on TNI/TNA.
Modify/Develop Client Centric training material.
Maintaining the highest level of quality in operations ensuring adherence to all the linguistic parameters per the norms.
Participate in calibration sessions
Designation Team Leader
Location :- Gurgon
Salary: INR 2,00,000 - 4,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role:Associate/Senior Associate -(Technical)
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
People Prime Worldwide Pvt. Ltd.
Contact Company:People Prime Worldwide Pvt. Ltd.