Greeting from People Prime Worldwide !!!
Opening for Service Desk - Kolkata - L1
Looking for candidates with good experience in Troubleshooting with International Clients / Customer by handling calls....
Job Description :
- Key Responsibilities : Service Desk Analyst
Resolve / fulfill incoming Service Desk incidents and requests from client and customers
Provide IT support for many technologies to a wide user base
Handling incoming telephone calls, emails and service tickets in a customer friendly and professional manner
Record all actions, conversations and work undertaken in the IT Service Management Tool Within Service, use the knowledge base for known errors and work around to aid diagnosis or resolution.
Please find the below details fro your reference
1. Level : L1
2. Employment Type : Permanent Job, Full Time
3. Shifts : Any Shifts
4. Cab facilities : Two-way cab available
5. Experience : 2 - 5 Years
6. Looking for 15 Years of Education
If interested please contact Lalith - 7550074311 . Get your interview scheduled before you walk-in.
Drop your Cv's to firstname.lastname@example.org
Salary: INR 2,50,000 - 6,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role:Associate/Senior Associate -(Technical)
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
People Prime Worldwide Pvt. Ltd.
Contact Company:People Prime Worldwide Pvt. Ltd.