Hiring in a MNC Company – IT Service Desk – Kolkata

2 - 5 Years

Job Description

Job Description Send me Jobs like this
Greeting from People Prime Worldwide !!!

Opening for Service Desk - Kolkata - L1

Looking for candidates with good experience in Troubleshooting with International Clients / Customer by handling calls....

Job Description :
- Key Responsibilities : Service Desk Analyst
Resolve / fulfill incoming Service Desk incidents and requests from client and customers
Provide IT support for many technologies to a wide user base
Handling incoming telephone calls, emails and service tickets in a customer friendly and professional manner
Record all actions, conversations and work undertaken in the IT Service Management Tool Within Service, use the knowledge base for known errors and work around to aid diagnosis or resolution.

Please find the below details fro your reference

1. Level : L1
2. Employment Type : Permanent Job, Full Time
3. Shifts : Any Shifts
4. Cab facilities : Two-way cab available
5. Experience : 2 - 5 Years
6. Looking for 15 Years of Education

If interested please contact Lalith - 7550074311 . Get your interview scheduled before you walk-in.
Drop your Cv's to lalithsubashree@people-prime.com

Salary: INR 2,50,000 - 6,00,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above

Company Profile

People Prime Worldwide Pvt. Ltd.

People Prime Worldwide is the ideal platform where Employee Recruitment and Talent Acquisition teams provide the best career options for jobseekers and offer the most suitable profiles for job vacancies in organizations.
View Contact Details+

Recruiter Name:Harinder

Contact Company:People Prime Worldwide Pvt. Ltd.

Email :lalithsubashree@people-prime.com

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